Computer Support that?s Understandably Affordable
Computer Support that’s Understandably Affordable
East Hartford, CT (PRWEB) March 22, 2006
TAB® Computer Systems, Inc. announced a computer support service for home computer users and small businesses, staffed here in North America, 24 hours a day, 365 days a year. Subscribers will receive unlimited computer technical support via a toll-free number anywhere in the United States for a flat fee of $ 199.00 per year. The service is available immediately from http://www.computertalkwithtab.com or http://www.tabinc.com.
Erik Semmel, Vice President of Sales and Marketing for TAB says “The fast and friendly TAB @ Home Help Desk staff is well-trained and will have you up and running problem-free in no time. This service replaces the notoriously poor out-sourced, off-shore computer support most home computer users receive when they purchase a computer from a mail-order company. How many hours have you wasted on the phone with India with no result?” The toll free number is national and most calls will be answered within 80 seconds of the call. “The TAB @ Home Help Desk is something everyone can use. In my 10 plus years of co-hosting WTIC’s Computer Talk with TAB, it’s hard to believe some of the stories we hear on our radio show about the poor tech support most home computer users are forced to endure. They face the frustrations of a language barrier and long hours on the phone with no resolution. Our service is designed to be affordable, understandable and effective. The TAB @ Home Help Desk can help callers having problems with hardware, operating systems (including Mac) and many popular software applications, including Microsoft Office™.”
PC Magazine’s 18th Satisfaction Survey of computer manufactures shows consumers’ satisfaction with mail-order tech support declining at a noticeable rate. The Consumer Reports Tech Support survey also notes most computer manufacturers rate below average with obvious room for improvement. “35% of desktop and 34% of laptop users of ConsumerReports.org readers who used tech support were “completely” or “very satisfied” with the result. This is a relatively low level of satisfaction as compared with most other services measured by the Consumer Reports Survey Research Department.”
The TAB @ Home Help Desk has been designed to help the average computer user deal with the constant barrage of viruses, spyware, and hardware failures without having to have a technician on-site. The service may also be used to help install or upgrade most popular software applications and hardware peripherals like printers, external hard drives, PDAs and iPods™. Most computer problems can be solved over the phone in a short period of time. Since most in-home service calls can cost between $ 100 and $ 200 for the first hour, the TAB @ Home Help Desk can save everyone money.
The TAB @ Home Help Desk costs $ 199.00 per year. The service time is unlimited and available 24/7 every day of the year. To order call 1-888-TAB-4HELP M-F 8:30am to 5:00pm or order on-line anytime via http://www.computertalkwithtab.com and receive support within 15 minutes of your order.
TAB® Computer Systems has been in the computer support business for almost 25 years. TAB services and supports nearly 1000 small businesses in the greater Hartford and Western Massachusetts areas. Their popular live radio show serving the general public’s computer interests is broadcast weekly on WTIC News Talk 1080. TAB® is a business-to-business computer support company offering this new service for the first time to the general public.
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